your AI tech is brilliant

let us help you grow, increase adoption, reduce attrition, and scale it fast

let us help you

AI products that succeed, not flail

Go after high-impact, high-traction AI use cases by integrating discovery, strategy & UX before you code

out-experience your competitors

Stop competitors stealing the spotlight with flashy models or marketing. We help you deliver clarity, usability, and value

avoid “it works... but who cares"

Clear problem definition, user alignment, and validated prototypes ensure your AI first product doesn’t just run, it gets used

product & service strategy

We work with AI-first startups to uncover the use cases that matter most, prioritize what moves the needle, and build a  roadmap that’s defensible to investors and grounded in user value.

user experience & research

We help you understand real user wants and needs, prototype meaningful AI workflows, test them early, and make sure your product grows real adoption and revenue, not just admiration.

visual design & brand clarity

We turn complex AI capabilities and functionality into effortless, obvious experiences. Our work accentuates what you build, why it matters, and how people should feel using it.

even the best teams get stuck when projects don’t have clear strategy, scope, or artifacts from the start. that’s where we come in.

product & service strategy

We blend innovative discovery and prioritization methods to uncover the most meaningful solutions to the most challenging pains you and your users face –– meticulously building a crawl, walk, run, product or service roadmap.

user experience
& service design

We'll help you increase customer satisfaction and engagement by creating products your customers can't live without and elevate your product with thoughtful, clean and simple user experiences.

visual design & branding

Our talented designers expertly weave your essence, personality and DNA into imagery and messaging that crystallizes what your business stands for, and speaks to the hearts and minds of your target audience.

40

%

more engaged clients

30

%

higher customer retention

2x

likelihood of
getting funded

70

%

less risk of over-engineering

50

%

fewer pivots in your roadmap

40

%

better investor feedback

what we do

• strategic framing that shifts you from “let's build the model” to “let's build the product people will pay for”

• user-centric thinking so you pick the right AI problems, not just the ones you can build

• test the strategy, prototypes & design flows to de-risk launch before it costs you months of wasted time

• crawl / walk / run roadmaps that that plan for future releases, and avoid trying to build it all at once

tension is an end-to-end strategy-through-design partner for AI-first startups like yours. We help you outplay incumbants, solve real customer problems, and deliver strategic, beautiful, & engaging solutions that users actually love, and are willing to pay for.

you're ready.
we're ready. let's go!

If you’re tired of wasting cycles on un-adopted experiments, let’s fix that. Together.

Thank you!
We’ll be in touch soon. If you’re eager to chat with us — you can always book a meeting with us right here: book now!
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the company-making

growth engine

innovate with confidence

co-defining your future, together

Our discovery process is an intensive, interactive interplay of workshops, homework, customer interviews and brainstorming sessions that allow us to guide our clients on an exploration of unexpected, and exciting, possibilities.

differentiation
by experience

Tension takes all we learn, blends it with radical imagination, and distills it into unique, bespoke and highly innovative experiences that draw customers to your business, solve their biggest pains, and ignite their imaginations.

set the bar higher for your market

Not to brag, but each and every client who’s gone through our discovery process has had the exact same reaction: what tension delivers at the end is company-making, market-defining, and wonderfully exceeds all expectations.

Workbench experience rearchitecture and design

xiQ’s Workbench is a powerhouse content marketing machine. We reimagined the experience to allow anyone to take advantage of, to automate their content creation, quickly, easily and authentically.

I don't think it can be understated how much this could be company-making. This is awesome. This is really, really good. I think the work you guys have put together is fantastic, and I can at least speak for myself that this has really reinvigorated where I believe franki can go.

Nick Bennett
Head of Product at franki

we translate your magical AI into product reality: from models & agents into experiences that users crave.

visit our website to check out more about us

contact us